Terms of Use

O5 BNG, LLC / Quiksilver.com US Website Terms of Use

Last Updated: June 15, 2026

PLEASE READ THESE TERMS OF USE CAREFULLY. THEY DESCRIBE YOUR RIGHTS AND RESPONSIBILITIES AND, TOGETHER WITH OUR PRIVACY POLICY AND RETURN POLICY, FORM A LEGALLY BINDING AGREEMENT BETWEEN YOU AND US REGARDING YOUR USE OF OUR SERVICES. THESE TERMS INCLUDE A CLASS-ACTION WAIVER AND A JURY TRIAL WAIVER.

1. Acceptance of Terms

These Terms of Use, which include our Privacy Policy and Return Policy ("Terms"), govern your access to and use of our website, mobile or other application, feature, widget, or other online service owned or controlled by O5 BNG, LLC ("Company," "we," "our," or "us"), its subsidiaries, and/or affiliated companies that post a link to these Terms (the "Website"), as well as any purchase or sale of products and your interactions with us through any associated electronic, digital, in-person, or other services, products, and programs ("Interactions") (Website and Interactions are collectively the "Services").

By accessing, browsing, or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not accept these Terms, do not use the Services.

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use the Services.

We reserve the right to amend these Terms at any time without notice. Changes will be posted here. Your continued use of the Services following any change constitutes your agreement to be bound by the updated Terms.

2. Intellectual Property Rights

Except where otherwise noted, all material, content, data, reviews, feedback, Submissions (as defined in Section 5), and other information in the Services — including all design, organization, and database rights — are owned by Company or by third parties and are legally protected under intellectual property laws ("Content"). You may not copy or use any Content without prior written consent from Company or the applicable owner, except as permitted under the Acceptable Use section below.

Product names and trademarks on the Website are the registered and/or unregistered marks of Company or its licensors ("Trademarks"). You may not use any Trademarks except as expressly permitted under the Acceptable Use section below.

3. Copyright Complaints

We respect the intellectual property rights of others and ask users to do the same. We may, in our discretion, disable or terminate access to any Services for users we believe have infringed intellectual property rights.

If you believe in good faith that your copyrighted work has been infringed, please send the following information to us at the contact details below (pursuant to the Digital Millennium Copyright Act):

  • Your name, address, telephone number, and email address
  • A description of the copyrighted work you believe has been infringed
  • A description of the allegedly infringing material and information sufficient to permit us to locate it
  • A statement that you have a good faith belief the disputed use is not authorized by the copyright owner, its agent, or the law
  • An electronic or physical signature of the person authorized to act on behalf of the copyright owner
  • A statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on their behalf

Copyright Contact:
WWW.QUIKSILVER.COM
Phone: 844-599-2278
Email: customerservice@quiksilver.com

4. Acceptable Use

We grant you a personal, revocable, nonexclusive, nontransferable, and limited license to: (a) access and use the Content and Services for direct personal, non-commercial purposes; (b) access, use, download, distribute, and reproduce Content expressly authorized for such purposes; and (c) reproduce Trademarks expressly authorized for reproduction on our Website.

You may not use the Content, Services, or any related materials in any manner prohibited by these Terms or applicable law. Without limitation, you may not:

  • Send unsolicited commercial email to addresses provided on the Website
  • Post or transmit unlawful, defamatory, obscene, or otherwise harmful information or material
  • Disrupt or interfere with the proper functioning of the Services
  • Post or transmit viruses, worms, or other disruptive technologies
  • Engage in unauthorized scraping, harvesting of content, or use of other unauthorized automated means to compile content or information
  • Take any action that compromises the security or functionality of the Website
  • Attempt to decipher, decompile, disassemble, or reverse-engineer any software comprising or making up part of the Website
  • Frame, mirror, or display any part of the Website within materials not originated by Company

5. User-Provided Content and Submissions

We welcome your feedback, suggestions, and other materials you provide to us. We have no obligation to accept, use, or keep any such materials confidential. You retain ownership of any ideas, suggestions, information, reviews, feedback, photographs, videos, images, or other materials you provide ("Submissions"), but by submitting them you grant Company and each user of our Services a royalty-free, perpetual, irrevocable, worldwide, nonexclusive license to access, use, publish, reproduce, distribute, copy, create derivative works of, display, and otherwise exploit the Submission in any form, media, or technology now existing or later developed, for the full term of any applicable rights. You hereby waive any claims inconsistent with the foregoing.

You are solely responsible for your Submissions and their accuracy. We take no responsibility and assume no liability for any Submissions posted by you or any third party.

You represent and warrant that you have all rights necessary to grant us the license above and that your Submissions comply with these Terms and all applicable laws. You agree your Submissions will not violate any third-party rights, including copyright, trademark, privacy, or other proprietary rights. We may, but are not obligated to, monitor, edit, or remove content we determine in our sole discretion to be unlawful, objectionable, or in violation of these Terms.

6. Your Account

Some features of the Website require registration or a password. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device. You agree to accept responsibility for all statements made and all acts and omissions that occur through your account or password. If you have reason to believe your password has been lost, stolen, or used without authorization, notify us immediately. We may assume that any communications received under your password were made by you unless we receive notice to the contrary.

7. Third-Party Links and Information

Our Website may contain links to third-party websites and resources. We have no control over those sites or their content, and they are solely responsible for their own terms and practices. If you purchase or access products or services through our Services that are provided by third parties, those third parties are solely responsible for the quality and delivery of their products and services. We provide such links for convenience only and do not endorse any linked products or services. Accessing third-party sites or ordering from third parties is entirely at your own risk.

Our Website may also contain information provided by third parties, including Submissions from other users. Such information does not necessarily represent the opinion of Company.

You may freely link to our homepage or a specific product page, though we reserve the right to withdraw that consent at any time in our sole discretion.

We reserve the right to take action we deem appropriate to enforce these Terms. Violations of system or network security may result in civil or criminal liability, and we may investigate and work with law enforcement to prosecute violations.

8. Mobile / SMS Terms

If you have opted in, Company provides alerts, information, promotions, specials, and other marketing offers via text message to the mobile number you provided. You may need to confirm your consent by following instructions in an initial text message. Messages may be sent using an automatic telephone dialing system or SMS technology. Message frequency varies.

By signing up for SMS, you agree to receive recurring marketing text messages through your wireless provider to the number you provided, even if that number is on a state or federal Do Not Call list. Service-related messages may include order updates and account alerts. Promotional messages may include offers, specials, and cart reminders. You must be the mobile account holder and at least 18 years of age, or have a parent or guardian's permission, to participate.

Consent to receive text messages is not required as a condition of any purchase. Text STOP to 20372 to cancel at any time. You will receive a one-time opt-out confirmation. For help, text HELP to 20372 or call 844-599-2278 (TTY support available). Message and data rates may apply. Pre-paid users and some operators may not be able to participate.

If you have subscribed to other Company mobile programs, you will need to opt out of those separately by following the instructions in their respective mobile terms.

We may change any short code or telephone number used to operate the Service at any time and will notify you of such changes. Messages sent to a changed number may not be received, and we will not be responsible for honoring requests made to old numbers.

Wireless carriers are not liable for delayed or undelivered messages. If you get a new mobile number, you will need to re-enroll with your new number. To the extent permitted by applicable law, we are not liable for failed, delayed, or misdirected delivery of any information sent through the Service.

For support, call 844-599-2278 or email customerservice@quiksilver.com.

9. Pricing

For U.S. residents, prices displayed on the Website are quoted in U.S. currency and are valid only in the United States. For Canadian residents, prices are quoted in both U.S. and Canadian currency; Canadian pricing is valid only in Canada. Prices are subject to change at any time without notice. If you are a Canadian resident, please see our Supplemental Canadian Terms of Use.

10. Merchandise Availability

Merchandise availability may vary, and some items may be available only in limited quantities or while supplies last. We will attempt to remove out-of-stock items promptly, but display of an item on our Website is not a guarantee that it is currently in stock or will be available on future visits. If you cannot locate an item or have questions about availability, please contact us at customerservice@quiksilver.com.

11. Merchandise Display

We make every reasonable effort to display our merchandise accurately. However, factors such as your monitor or device screen's display and color capabilities may affect what you see. We are not responsible for color, texture, or detail discrepancies and cannot guarantee accuracy of on-screen display. If you are dissatisfied with any item you purchase, you may return or exchange it in accordance with our Return Policy.

12. Information Accuracy

We use reasonable efforts to keep Website information accurate and current, but there may be occasions when it contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, or other matters. We reserve the right to correct any errors and update information at any time without prior notice, including after an order has been submitted. If you are dissatisfied with a purchase, you may return or exchange it in accordance with our Return Policy.

13. Orders

We reserve the right, at our sole discretion, to refuse or cancel any order for any reason, and may require additional verification or information before accepting an order. Some orders may arrive in multiple shipments, and some may contain fewer items than your original order (known as short shipments). Please inspect all packages carefully and compare contents with the packing slip. If an item is missing, please notify us in accordance with our Return Policy.

We will contact you if all or any portion of your order is canceled or if additional information is required. If your payment has already been charged for a canceled item or order, we will issue a credit to your original payment method.

We do not authorize the purchase of our merchandise for resale. We reserve the right to limit or prohibit orders that appear, in our sole judgment, to be placed by dealers, resellers, or distributors.

14. Use of Personally Identifiable Information

Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into and subject to these Terms. Please read it carefully.

15. Disclaimer of Warranties

EXCEPT AS EXPRESSLY SET FORTH IN OUR RETURN AND EXCHANGE POLICY WITH RESPECT TO GOODS, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE, ANY SERVICES, AND ALL GOODS OFFERED OR SOLD ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

COMPANY AND ITS AFFILIATES, AND EACH OF THEIR RESPECTIVE LICENSORS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, AND ASSIGNS (COLLECTIVELY, "COMPANY PARTIES") EXPRESSLY DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE EXTENT PERMITTED BY LAW. THE COMPANY PARTIES DO NOT WARRANT THAT THE WEBSITE, ANY SERVICES, OR ANY GOODS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE, SERVICES, GOODS, OR ANY RELATED SERVERS ARE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.

16. Assumption of Risk

YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE WEBSITE, ANY SERVICES, ANY GOODS, AND ANY CONTENT OR INFORMATION MADE AVAILABLE THROUGH THE WEBSITE IS AT YOUR SOLE RISK.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ANY OF THE COMPANY PARTIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE WEBSITE, ANY SERVICES, ANY GOODS, OR THESE TERMS, REGARDLESS OF THE THEORY OF LIABILITY.

IN NO EVENT SHALL THE TOTAL LIABILITY OF THE COMPANY PARTIES EXCEED THE AMOUNT PAID BY YOU FOR THE GOODS OR SERVICES GIVING RISE TO THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN FULL. IN SUCH CASES, LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. NOTHING IN THESE TERMS LIMITS OR EXCLUDES ANY RIGHTS THAT CANNOT BE WAIVED UNDER APPLICABLE FEDERAL OR STATE CONSUMER PROTECTION LAWS.

18. Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless the Company Parties from and against any third-party claims, demands, actions, or proceedings, and all related losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees), arising out of or relating to: (a) your use of the Website or any Services; (b) your purchase, use, misuse, resale, or distribution of any goods, except to the extent such claim arises from a defect in goods you purchased, the Company Parties' breach of applicable law, or your exercise of rights under our Return and Exchange Policy; (c) your Submissions; (d) your violation of these Terms; or (e) your violation of any applicable law or the rights of a third party.

This indemnification obligation does not apply to claims arising solely from the Company Parties' gross negligence, willful misconduct, or violation of applicable law, and does not limit any return, refund, or exchange rights under our Return and Exchange Policy or applicable consumer protection laws. We reserve the right, at our expense, to assume exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate with us reasonably. You may not settle any indemnified claim without our prior written consent.

19. Class-Action Waiver / Jury Trial Waiver

Any legal dispute between you and Company concerning or arising out of these Terms, your use of the Services or Content, any products or services sold or distributed through the Website, or any other dispute of any nature, shall be resolved on an individual basis in court or small claims court only. Either party may bring an individual claim in small claims court consistent with applicable jurisdictional and dollar limits, as long as it is brought and maintained as an individual claim.

All lawsuits shall proceed on an individual basis. Any relief granted must be individualized to you and shall not affect any other customer. You and Company each agree to bring claims only in your or their respective individual capacities, and hereby waive the right to: a trial by jury; assert or participate in a class action lawsuit or class action arbitration; assert or participate in a private attorney general lawsuit or arbitration; and assert or participate in any joint or consolidated lawsuit or arbitration of any kind. If a court finds that applicable law precludes enforcement of any of these limitations as to a particular cause of action, that cause of action only must remain in court and be severed from the rest.

You also agree that legal remedies may not be sufficient to protect our intellectual property rights, and nothing in these Terms restricts us from seeking equitable relief to protect those rights in addition to any legal remedies.

20. Governing Law

These Terms and the relationship between you and Company shall be governed by the laws of the State of Delaware and the laws of the United States, without regard to conflict of law principles. All claims shall be heard exclusively in the state or federal courts of Delaware sitting in Wilmington, Delaware. You and Company waive any objection to venue in such courts. Any cause of action arising out of the Services, Content, or these Terms must be commenced within one (1) year after the claim or cause of action arose.

21. Termination

We reserve the right, in our sole discretion, to terminate or restrict your access to and use of the Content, Submissions, or Website at any time, without notice, and without any liability to you or any third party. You may terminate your agreement with us by discontinuing use of the Website. Upon termination, you must promptly destroy all materials downloaded from the Website, including any copies. If you are terminated from the Services, you remain personally liable for any orders placed or charges incurred prior to termination. Termination does not waive or affect any other right or relief to which we may be entitled at law or in equity.

22. Use Outside the United States

Our Website and Services are intended for use in the United States and Canada. If you are a Canadian resident, please see our Supplemental Canadian Terms of Use. If you access our Website, use any of our Services, or purchase any products from any other jurisdiction outside the United States or Canada, you do so entirely at your own risk.

23. Waiver

If any portion of these Terms is held to be invalid or unenforceable, that portion shall be construed as nearly as possible to reflect the original intentions of the parties, and the remainder of the Terms shall remain in full force and effect. No waiver of any term shall be deemed a continuing waiver of that term or any other term. Our failure to enforce strict performance of any provision will not constitute a waiver of our right to subsequently enforce that provision or any other provision of these Terms.

24. Entire Agreement

These Terms, together with our Privacy Policy and Return Policy, which are incorporated by reference, constitute the entire agreement between you and Company regarding your use of our Website and supersede any prior understandings or agreements, whether written or oral.

25. Contact Information

If you have any questions, comments, or concerns regarding these Terms of Use or the Services, please contact us: