First-time members are eligible for a 30 day free trial. To activate your free trial, join directly here or add the Authentic Membership trial to the cart or checkout page of any participating brand and complete your purchase. Note that we do require payment details upfront, but you will not be charged for your monthly membership until the end of your 30 day free trial period.
Members may cancel their Authentic Membership at any time by signing into the Authentic Membership portal here, navigating to the ‘Billing’ tab and selecting ‘Cancel Membership’ under the ‘Manage Membership’ section. If you cancel your Authentic Membership in the middle of a billing cycle, your access to the Authentic Membership benefits will continue until your next bill date, at which point you will not be charged again. If you cancel during your free trial period, your benefits will expire immediately. We do not offer refunds on monthly subscription charges once they are completed.
Following the 30 day free trial period, Authentic Members are billed to the credit card on file every 30 days according to the date of sign up. To find your next billing date, sign into the member portal here, navigate to the ‘Billing’ tab and find your next billing date above ‘Next Billing Date’. You can also find your Billing history under ‘Billing History’.
Authentic Membership fees are automatically billed to the card associated with your initial subscription of the Authentic Membership product. To update your payment information, sign into the member portal here, navigate to the ‘Billing’ tab and select ‘Update’ next to ‘Payment Methods’. Your updated information will be billed on the next billing date.
