I just received this jacket in the mail. It does not have a hood as it shows in the pictures. No zipper on the collar either. The hood was the main reason I decided to get this jacket. I will be contacting customer service to see how they can remedy this. I just wanted to let future customers know before they order this, there won't be a hood. Other than the missing hood, this is a 5 star product. I recommended this jacket to 3 other people and they ordered it the same time too. They don't have hoods on it either. I do not recommend this to anyone if you want a jacket with a hood.