Free Shipping & Returns for Loyal Members.
US returns only. For Canada returns, please click here.
If you'd like to make an exchange, please follow our return policy and place a new order for the product you desire. This will ensure the product is available and gets to you quicker.
- Merchandise must be returned within 30 days of date purchased.
- Merchandise must be in original condition.
- Items listed as FINAL SALE cannot be returned for a refund.
- Shipping charges incurred during checkout are not refundable.
- Packages that arrive COD may be denied, or the COD amount may be deducted from your return.
TRACKING YOUR RETURN
Please allow 1-2 weeks for returns to be received and processed. To check the status of your return, click here.
CREATE A RETURN LABEL
For Boardriders Club Members, return shipping labels are FREE if returned within 30 days.
For all other guests, return shipping labels are $5.95. This amount will be deducted from your refund.
- Click here to select the items returned and print your return label.
- Drop your package off at any U.S. mail location.
You will be notified via email throughout your package journey and once your refund has been approved.
Returns will be processed within 3-5 days of arrival at our warehouse.
Once approved, allow 2-4 business days for funds to appear in your account.
The returns warehouse location for U.S online orders is:
Attn. Returns Department
11310 Cantu-Galleano Ranch Rd.
Mira Loma, CA 91752
Specialists are available Monday-Friday from 8:30AM - 5PM PST. Excluding US Holidays.
Get immediate answers to our most frequently asked questions.