Free Shipping On Orders Over $29
Always Free Shipping on all orders to US & Canada
Enjoy FREE standard shipping when you place your order online at quiksilver.com or place your order over the phone at 1-888-532-3130.
Valid for US and Canada delivery addresses; including Alaksa, Hawaii, USPS P.O. boxes, APO/FPO USPS Priority, and Canada via Purlotaror.
30 Day Return Policy
Returns By Mail - Items purchsed online or by phone may be returned via mail within 30 days of purchase.
Returns In Store - Items purchased online or by phone may be returned at any Company Retail store located in the US.
Policy covers specific Bags, Backpacks and Luggage.
ZQK warrants all Bags, Backpacks and Luggage to be free of defects in material or workmanship for a period of one (1) year from the original date of purchase, when purchased from an authorized dealer. The Bags, Backpacks and Luggage warranty covers defect of workmanship and materials, but does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and material through time, exposure or extensive use. If a ZQK product is found to be defective after inspection by a warranty technician, ZQK will repair or replace the product with an existing comparable model at the technician’s discretion. ZQK is not liable for any damages, losses and/or costs incurred resulting from the loss or usage of our products.
Limited Warranty Policy Limitations
Warranty policy is subject to the following limitations:
How to process a warranty claim
We recommend customers first try to process their warranty through an authorized dealer.
E-mail the warranty department to obtain Warranty Authorization:
After contacting the warranty department
5600 Argosy Circle
Huntington Beach, CA 92649
International Warranty Claims:
Customers are responsible for all costs incurred on shipping warranty item(s) to ZQK. ZQK will cover shipping cost on replacement or repaired item(s) shipping back to the customer.